1.800.362.2576

Bills are rendered monthly and are payable at the TCT Solutions Center, by mail or online. They cover local service charged in advance for a one-month period from the date of the bill and long distance charges for a one-month period on the 15th of the month preceding the date of the bill. Bills are due and payable upon receipt. If the bill has not been paid by the 12th of the month a disconnect notice is sent. The rate and charge for the preparation, provision and mailing of a notice to a subscriber shall be $2, plus applicable taxes. The account is subject to disconnection if not paid by the 25th of the month. When service is denied because of nonpayment, a $20 reconnect charge is applicable for restoration of service. If your service includes IPTV the reconnect charge is $25. Subscribers who are unable to obtain a satisfactory resolution of a dispute with a telephone or other public utility may contact the Kansas Corporation Commission Consumer Protection Division at (800) 662-0027 for information as to possible further remedies.

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